Privacy Policy

You come to us at one of the most private moments of your life. We collect the information we need to run your mediation and nothing more, we share it only with the services that make the work possible, and we never sell it. Every session is confidential under the agreement to mediate you sign before we begin.

Contact and booking details. When you book a consultation, request a guide, or contact us, we collect your name, email address, phone number, state, and what you tell us about your situation.

Account and case information. When you become a client, your secure portal holds your session schedule, your shared roadmap, the documents we prepare for you, and the documents you sign.

Payment information. Payments run through Stripe. Your card number goes to Stripe directly; it never touches our servers. We keep a record of what was paid and when.

Session notes and recordings. With the written consent of both spouses, a notes assistant may join video sessions to produce a transcript and structured session notes for your shared roadmap. Recordings and notes belong to your case file, stay confidential under your agreement to mediate, and are made only when both of you have agreed.

Technical basics. Our site uses essential cookies to keep you signed in to your portal. We run no advertising trackers.

We use your information to schedule and run your mediation, prepare your documents, process payments, send you the emails you asked for (booking confirmations, session reminders, guides), and meet our legal obligations. If you request a guide, we may send an occasional note about the process; every email includes an unsubscribe link, and unsubscribing takes one click.

We share information only with the service providers that run the practice, each bound to use it solely to provide their service to us:

• Supabase — secure database and account sign-in
• Stripe — payment processing
• Resend — transactional and requested email
• Google Calendar — session scheduling and video links
• Dropbox Sign — electronic signatures
• Recall.ai and Anthropic — session transcription and structured notes, only with both spouses' written consent

We do not sell your personal information. We do not share it with advertisers or data brokers. We disclose information beyond this list only when the law requires it or when disclosure is necessary to prevent serious harm.

Your sessions carry protection beyond this policy. The agreement to mediate that both spouses sign before the first working session makes every session confidential. What you discuss at the table stays at the table; your finished agreement gets filed with the court, and the conversations that produced it stay yours. State mediation-privilege laws provide additional protection in most states.

We keep case files for the period our professional and legal obligations require, then delete them. Guide-request emails stay on our list until you unsubscribe. You can ask us to delete your information at any time; we honor the request except where the law requires us to retain specific records.

Your data travels encrypted (TLS) and rests in access-controlled systems. Portal access requires sign-in, and each couple sees only their own case. No system is perfect; if a breach ever affects your information, we will notify you promptly as the law requires.

You can ask us what information we hold about you, ask us to correct it, ask us to delete it, and ask for a copy. Residents of California, Colorado, Connecticut, Virginia, and other states with consumer privacy laws hold these rights by statute; we extend them to everyone. To exercise any of them, email hello@wemediatedivorces.com and we will respond within 30 days. We never treat you differently for exercising a privacy right.

Our services are for adults. We collect information about children only as part of a parenting plan, provided by their parents, and it stays inside the confidential case file. We never collect information from children directly.

When this policy changes, we update the effective date above and, for material changes, notify active clients by email. Earlier versions are available on request.

Questions about this policy or your information: (844) 2-MEDIATE · hello@wemediatedivorces.com